Connect a channel
Link a support inbox, Slack, Discord, GitHub, and more. The moment a channel is connected, its messages start landing in the stream.
For founders running more than one product
Every customer conversation. Every product signal. One stream.
Support email, WhatsApp, Instagram DMs, GitHub issues, plus the signals your own site and product send. The inbox sorts out what's urgent, drafts replies from your history with each customer, and shows its receipts. On the web and on your phone.
Connectors
GmailConnected
SlackConnected
GitHubConnected
WhatsAppConnected
InstagramConnected
StripeConnected
DiscordConnect
TelegramConnect
Every source
One desk for everything worth your attention.
The people who talk to you, plus the signals your own site and product send. One stream, each item tagged, triaged, and answerable.
Where customers talk
Emailsupport inboxes
Slackcommunity + DMs
Discordservers + DMs
GitHubissues
Telegrambot chats
InstagramDMs
WhatsAppCloud API
Redditmessages
XDMs
MessengerDMs
Signals your product sends back
Search ConsoleSEO findings
Google Analyticstraffic anomalies
Stripebilling events
Sentryerror spikes
Google Drivefiled invoices
The proof
Ask it something hard.
Below: a question we asked a live workspace, and the answer it gave. Nothing staged but the names.
You asked
What are coff-ai users frustrated about this week, and who has gone quiet?
The agent answered · grounded in 6 threads
One thing: the grinder profile reset bug.
- furious-frank is the epicenter and an active churn risk: third reset this month on 2.4.2, support silent on two emails, and he moves to a competitor at month-end if it stays broken. frank's thread
- His message predates the hotfix another customer praised a day later the hotfix thanks, so the fix likely never reached his case. The thread is still open.
- Gone quiet: frank (silent since June 5, unresolved) and fred, who reported the same bug and never got a reply. fred's report
Recommended: reply to Frank today, confirm the hotfix covers 2.4.2, and loop Fred in on the same fix.
A real answer from a live test workspace. The names are fictional. The receipts are not.
What it does
Understood on arrival. Answerable on demand.
Tagged the moment it lands
Every inbound arrives with sentiment, intent, and topic, a one-line summary, and a multilingual embedding, so nothing waits in a queue to be triaged by hand.
Search that reads meaning
Ask in plain language and find the thread, not just the keyword. Embeddings match intent across languages, so "can't log in" surfaces "password won't reset" too.
An agent that shows receipts
Ask anything about your customers. The agent reads the stream and answers with citations to the actual threads. Postgres stays the source of truth. No black box.
How it works
From scattered channels to one answerable stream.
Every message, understood
Every message arrives tagged and summarized, sorted into urgent, normal, or noise, with a marker when the sender is waiting on your reply. Spam gets filed away, not deleted.
Ask anything
Ask across every channel at once. The agent reads the stream, checks its notes on each customer, and answers with citations that link to the actual threads.
Pricing
Start free. Stay free until it matters.
The platform key covers 500 AI actions a month, on us. Outgrow it? Add your own Anthropic key in Settings and the meter disappears. Your spend, your ceiling.
Start freeWhich channels can I connect?
Email (Gmail), Slack, Discord, GitHub issues, Telegram, and WhatsApp are live today. Instagram, Messenger, Reddit, and X are rolling out. Each lands in the same stream the moment it's connected.
Who owns the data?
You do. Conversations live in your Postgres, the single source of truth. We never resell or train on your messages, and you can export or delete them anytime.
Do I need my own AI key?
No. The platform key covers 500 AI actions a month, free. When you outgrow it, add your own Anthropic key in Settings and the meter disappears. Your spend, your ceiling.
How does the agent avoid making things up?
Every claim is grounded in the actual threads and carries a citation you can open. If it can't find a receipt, it says so rather than guessing.